The art of questioning is no skill monopolised by the likes of journalists, lawyers or investigators. Anyone can benefit from developing tactics in questioning, not only to gain a better understanding but to moreover, spearhead the best possible outcomes.
To be successful, one must achieve the sweet spot between moving things forward, maintaining a system yet challenging processes which require a revamp.
Understanding the dynamics of different cultures may take time and patience, yet, if given the attention it deserves, the results may be extremely rewarding – both in business terms and personally.